I.T Managed Services
5 Reasons to Why?
Predictable Monthly Costs
Monthly Managed IT Services breaks down costs into fixed monthly payments so that the essentials are covered, while lowering the likelihood of unpredictable costs. Budgeting is easier as expenses can be allocated on an annual basis instead of under emergency conditions.
Reduction in Unplanned Downtime
With monitoring and maintenance, your critical systems will have higher availability, while reducing or eliminating the financial impact of unexpected downtime caused by IT failures.
Increased Productivity
With Managed User Support Services, non-IT staff members can remain focused on their primary function. Internal IT staff or IT Power Users can work on more critical in-house projects, while the Managed IT Services handles the day-to-day.
Enhanced Security and Compliance
Managed IT Services armed with the latest industry compliance and security knowledge can be depended upon to advise you on overcoming compliance issues and implementing additional security protocols, policies, and procedures.
Business Planning
Our consultation team reports to you on the current status of your IT, including recommendations for enhanced performance and cost savings. The added value of regular reviews include detailed service reporting, IT planning, consultation, budgeting, and alignment of IT to match your company goals.
I.T Managed Services
Get ready to take advantage of the innovative technology that will become available to you when you choose Eins Information Technology Services Saskatoon –
managed services provider Saskatoon businesses known for their service delivery agility – as the technology solution delivery partner for your organization.
We can support and manage on
your behalf everything your business depends on to operate – computers, workstations, servers, routers, printers, telephones and much, much more. Managing a company is exceptionally
time consuming as it is, give yourself more time to look after what you do best – growing your business, by making your IT systems work for you rather than against you with our help.
Team
Our team of Canada-based Account Executives, Senior Technology Consultants and Service Delivery Managers are supported by our local Service and Support Engineers. They work between our local offices and your premises so they’re always on hand to keep your business running at optimal performance.
Unlimited R/O Support
Unlimited telephone, remote and onsite support options are available. Computer Management includes anti-virus software licensing and malware removal. Support is included for directly attached standard peripherals, such as attached printers, to resolve connectivity or basic hardware issues.
24x7 Monitoring & Support
End user telephone support is provided via toll-free number and available 8:30am to 5:30pm from Monday to Friday. After hours support is also available 24x7,
365 days per year by contacting our support line.
After hours support requests are live answered by a call attendant to validate the request, then assigned to a support specialist that is familiar with the IT environment.
Issue resolution is automatically initiated by our 24x7 NOC (Network Operations Centre)
Canada Wide Services
Through our established IT partner community, onsite IT service technicians are available to be dispatched from over 150 cities across Canada. Feet on the ground support is readily available for multi-location businesses of all sizes including those with internal IT staff.
Help Desk Platform
Enterprise level technology platforms are used to manage every aspect of our clients IT infrastructure. The platforms provide a highly integrated ticketing system that enables our team to easily and effectively track all service requests and their associated devices. Service tickets can be created automatically by our monitoring software, manually by our service team or by clients via email, or through an available client portal.
Centralized Management Tool
We utilize enterprise class centralized management tools for remote 24x7 monitoring, audited remote support, centralized auditing, patch management and asset reporting. The IT management platform provides our team with proactive user defined monitoring with instant notification preventing problems before they lead to outages.
Management Deliverables
Regular strategic planning is an important aspect of the service we provide, and regular collaborative planning will ensure maximum ROI for your IT investment. To help with strategic planning, we make available a wide range of reporting on a regular basis.
Fully Managed End to End.
EinsITS recognise that any significant disruption to IT networks can cause business operations to come to a halt. With this in mind our industry leading business continuity and disaster recovery solutions Fully monitored and managed by EinsITS
Read MoreIT’s Managed Infrastructure
IT infrastructure changes rapidly and most organisations are managing complex, hybrid environments. With every new SaaS platform, server, site, or network things get that much more difficult to keep on top – not to mention all the additional work that needs to go into keeping them secure, patched and up-to-date, as well as accessible. Very quickly, simply managing your infrastructure can consume all the time and energy of your IT team.With EINSITS Managed Infrastructure Services, we can take away the burden and do all the hard work for you, managing and improving your IT environment so that you can get on with what’s important: the strategic projects that will make a difference to your organisation.
The Right Services – The Right Staff – The Right Outcomes
We’re here to help you succeed. That’s the bottom line.
Certifications
SOME OF OUR CERTIFICATIONS WE WILL USE TO HELP YOU
